Agents

Under the Housing (Wales) Act 2014, there are legal obligations on agents who undertake letting and management work at rental properties in Wales on behalf of landlords. In order to act as an agent in Wales, the individual or company must become licensed. These pages explain an agent's obligation and how to comply.

To read our guide on how to apply for an agent licence online, click here

Agent licensing

People and companies who let and manage rental properties in Wales on behalf of landlords are called agents. An agent could be a family member of the landlord, a friend or a commercial agent. The aim of the new law is to ensure that people and companies looking after the day-to-day letting and management of domestic tenancies in Wales are suitable to do so and are trained in their obligations. Read more 

Part of the agent licensing requirement is that the person applying for a licence, or the staff of the company applying for a licence must complete approved agent training. You can read more about the training requirements on the training page


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Get trained; get licensed

People who deal day to day with tenancies doing letting and management tasks must be trained to get a licence.

Read more